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Frequently Asked Questions

Feel free to contact us if your answer isn't here

1. How do I become a member of INSOL International?

Please contact [email protected]

2. What if I forget my password, cannot find it, or would like to update it?

You will find your password in your invitation email. If you are unable to locate your password, please click here to log in or register in the top right-hand corner of the website and then click "Forgotten password" on the next page. You will receive an email with a link to reset your password. 

3. How do I access the virtual event?

On the day of the event, log in here and select the ‘Watch live’ tab. The stream will start 30 minutes before the first session.

4. How do I test my connection?

For the best viewing experience, we would recommend using headphones and watching over a stable internet connection. For details on technical support, please read our guide by clicking here.

5. Will I be able to ask questions and communicate with the speakers?

To manage the volume of questions, we will be inviting attendees to submit questions to our speaker in advance when they register. This gives our speakers an opportunity to give considered answers.

6. What if I want to share this event with a colleague?

If you would like to nominate a colleague to attend, please ask them to register here.

7. Can I share my virtual conference login information with other members of my team?

For every paid registration to attend virtually, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual conference.

8. What if I am not available to attend?

The content will be available on-demand for three months following the conference date, for all registered participants.

9. How do I claim CPD credits?

The CPD certificate will be available after completing the online evaluation. You will receive a link in an email after the conference.

10. How do I receive my Certificate of Attendance?

After the virtual conference ends please email [email protected] to request your certificate. Please state in your email which accrediting board you require the certificate for.

11. How will I earn accreditation?

Many Accrediting Bodies are self certifiable for webinars and virtual conferences. These include:
Law Society of England & Wales, Bar of England & Wales, NASBA, CAIRP AND RITANZ
We regret that we cannot allocate CPD points for accreditation with the Hong Kong Law Society or the Singapore Institute of Legal Education (SILE). SILE has provided the following statement should you wish to self-certify the Virtual Conference:  “Pre-recorded videos of the conference may be eligible for Private CPD Points under the Guidelines on the Continuing Professional Development Scheme 2017. This is an honour-based, self-assessment process on the part of the lawyer. It will be their individual obligation to satisfy themselves that the activity satisfies the applicable criteria under the CPD Rules and the Guidelines”

12. What if I need more help?

Please contact conference support at i[email protected]

See what else we have to offer

Our Sponsors

Meet our sponsors, who have generously supported INSOL’s first virtual conference.

Register Now

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Meet Our Speakers

Find out more about the excellent speakers delivering this year’s highly relevant programme.