https://registration.livegroup.co.uk is a site operated by The Live Group (“we”). We are registered in England and Wales under company number 3847218. Our main trading address is Units 2-3, Princess Mews, Horace Road, Kingston Upon Thames, Surrey, KT1 2SZ. Our VAT number is 834 8687 80.
We are a limited company.Back to top
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
When using our site, you must comply with the provisions of our acceptable use policy.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with themBack to top
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.Back to top
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.Back to top
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.Back to top
Contracts for the supply of services formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.Back to top
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy .Back to top
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.Back to top
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
If you wish to make any use of material on our site other than that set out above, please address your request to [email protected]Back to top
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
GreenGageLive and Live Group are registered trade marks of The Live Group.Back to top
If you have any concerns about material which appears on our site, please contact [email protected]
Thank you for visiting our site.
This Privacy Notice is intended to describe the practices which The Live Group follows in relation to the Delegate Management System (“DMS”) with respect to the privacy of all individuals whose personal data is processed and stored in the DMS.
The DMS is managed, maintained and licensed by Lewis Live Limited (The Live Group), Unit 2-3, Princess Mews, Horace Road, Kingston-Upon-Thames, Surrey, KT1 2SZ, United Kingdom.
The data which you provide through the DMS is shared with the licensee of the DMS – the Data Controller. If you are in doubt of who the data controller for your event is please contact The Live Group via e-mail [email protected] and we will be able to confirm these details.
The DMS is hosted on servers that are located in the United Kingdom.
The purpose of the DMS is to facilitate the organization and management of events, including arranging accommodation and meals for attendees. Personal Data is collected and processed in the DMS in order to facilitate the organization of the meetings, conferences or events. This may include, e.g. obtaining the dietary and other additional requirements of event attendees. Such Personal Data will be shared with relevant third parties who have involvement in the event (e.g. the owners of the venue or hotel where the event is being held).
Your personal data is shared with the Data Controller of a given event in order for them to update their records, or check on the status of your registration.
Processing is necessary for the purposes of the terms and conditions of this system and legitimate interests pursued by the data controller for a given event or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
The provision of your personal data to The Live Group is optional, however, please be aware that if you do not provide us with all or part of your personal data, we may not be able to carry out the purposes for processing which are set out above.
The DMS processes the following categories of personal data (note the list below is non-exhaustive as the data request fields may be edited by The Live Group or the event’s Data Controller, depending on the nature of the event):
Unless explicitly requested by the event’s Data Controller for the purposes of pre-registration, your personal data will always be voluntarily provided by you by completing the event registration form.
If you wish to register for the event without completing the registration form on the platform, you should contact the Data Controller for your event or, if unsure who to contact, contact The Live Group at [email protected]
You can delete your data at any time by emailing [email protected] with the subject header ‘REMOVE MY DATA’ from the email address associated with your account. Please note that if you delete your data before the event, we may not be able to permit you entry to the event.
Sensitive (Special Category) personal data reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation.
The following sensitive personal data is collected and processed in the DMS:
Your personal data may be accessed in the DMS by the following persons/teams:
The access rights and locations of these persons/teams are as follows:
The policies and/or procedures for the retention of personal data in the DMS are as follows:
After the end of the data retention period specified in the policies and/or procedures set out above, your personal data will be deleted.
The Live Group is committed to making sure that your personal data is kept secure. In order to prevent unauthorized access or disclosure, The Live Group has put in place appropriate technical and organizational measures to safeguard and secure your personal data. All Live Group personnel and any third parties which The Live Group engages to process your personal data are obliged to respect the confidentiality of your data and comply with all the relevant data protection and privacy laws.
The Live Group will never sell or lease your personal data to third parties.
We will only share your personal data with third parties when required to do so in order to deliver the required event experience (eg to ensure you get your dietary requirements) or when we are required by law to do so.
You are legally entitled to request details and a copy of the personal data which The Live Group holds about you.
If you would like to obtain confirmation as to whether or not your personal data is processed in the DMS or if you would like to access your personal data in the DMS, please contact us via [email protected].
The Live Group provides you with the ability to make sure your personal data is accurate and up to date. You can request rectification, erasure or restriction of processing and profiling of your personal data by sending an e-mail to [email protected].
If you are concerned about an alleged breach of privacy law or any other regulation by The Live Group, you can contact The Live Group’s Privacy Officer, Unit 2-3, Princess Mews, Horace Road, KT1 2SZ, United Kingdom or via email at [email protected]. A Live Group representative will be made available to investigate your complaint and give you information about how it will be handled and resolved.
If you are not satisfied with the way in which The Live Group has resolved your complaint, you have the right to complain to the data protection authority in your country.
You may also refer the matter to a court of competent jurisdiction.
If you have questions or you do not feel that your concerns have been addressed in this Privacy Notice, you can reach us via [email protected].
These rules (Rules) set out the terms for use of the Greengage Bulletin interactive services which includes business related (chat rooms, bulletin board, participating links) (the Greengage Service), which apply to all users. Any submission of material by you to the Greengage Service means that you accept, and agree to abide by, all the terms and conditions of these Rules.
Greengage is a site operated by The Live Group. We are registered in England and Wales under company number 3847218. Our main trading address is Units 2-3, Princess Mews, Horace Road, Kingston Upon Thames, Surrey, KT1 2SZ. Our VAT number is 834 8687 80.Back to top
The Greengage Service is fully moderated. Every contribution submitted to the Greengage Service (Contribution) will be checked by us for compliance with our content standards (Content Standards) as soon as reasonably practicable after it is published. We will try to publish as many Contributions as we can but we cannot guarantee that all Contributions will be published. We also cannot guarantee how quickly Contributions will be posted on the Greengage Service as this will depend on other editorial commitments.
Although the Greengage Service is fully moderated, we are under no obligation to you or any other person to oversee, monitor or moderate the Greengage Service or any other service we provide on our site and we may stop moderating the Greengage Service at any time. We reserve the right to remove, or to disable access to, any Contribution which we deem to be potentially defamatory of any person or which we deem unlawful or in violation of any third party rights. We expressly exclude our liability for any loss or damage arising from the use of the Greengage Service by any person in contravention of these Rules.Back to top
The use of the Greengage Service by a minor is prohibited and only persons over 18 years may use the site. We advise parents who permit their children to use the Greengage Service despite this prohibition that it is important that they communicate with their children about their safety online. Minors who are using the Greengage Service should be made aware of the potential risks to them and of their obligation to comply with these Rules when using the Greengage Service.
We will do our best to assess any possible risks to minors from third parties when they use the Greengage Service, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks.Back to top
To add a Contribution to a discussion, please
There is no limit to the length of a Contribution.
A new thread for discussion can only be added by the administrator.
Before making a Contribution you must register with the Greengage Service by completing the registration form. Your name, your position, the name of your company and location will appear as part of your Contribution when published.
To enable us to publish comments from as many different people as possible, please refrain from posting multiple Contributions. Multiple Contributions may discourage others who might otherwise wish to take part.Back to top
These Content Standards apply to each part of a Contribution as well as to its whole. The Content Standards must be complied with in spirit as well as to the letter. The Live Group will determine, in its discretion, whether a Contribution breaches the Content Standards.
A Contribution must:
A Contribution must not:
By submitting a Contribution to the Greengage Service, you agree to grant The Live Group a non-exclusive licence to use that Contribution. Although you will still own the copyright in your Contribution, The Live Group will have the right to freely use, edit, alter, reproduce, publish and/or distribute the material contained in your Contribution. This licence will be free of charge, perpetual and capable of sub-licence. The Live Group may exercise all copyright and publicity rights in the material contained in your Contribution in all jurisdictions, to their full extent and for the full period for which any such rights exist in that material.
Please also note that, in accordance with the Content Standards, you must ensure that your Contribution does not infringe any copyright, database right or trade mark of any other person. By submitting your Contribution to the Greengage Service, you are warranting that you have the right to grant The Live Group the non-exclusive copyright licence described above.
If you are not in a position to grant such a licence to The Live Group please do not submit the Contribution to the Greengage Service.Back to top
We exclude our liability for all action we may take in response to breaches of these Rules. The actions described above are not limited, and we may take any other action we reasonably deem appropriate.Back to top
If you wish to complain about any Contribution posted to the Greengage Service, please contact us at [email protected]. We will then review the Contribution and decide whether it complies with our Content Standards. We will deal with any Contribution which, in our opinion, violates our Content Standards as described above (see section "Breach of these Rules"). We will inform you of the outcome of our review within a reasonable time of receiving your complaint.Back to top
We may revise these Rules at any time. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.
This acceptable use policy sets out the terms between you and us under which you may access our website https://registration.livegroup.co.uk (our site). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.
https://registration.livegroup.co.uk is a site operated by The Live Group (“we”). We are registered in England and Wales under company number 3847218. Our main trading address is Units 2-3, Princess Mews, Horace Road, Kingston Upon Thames, Surrey, KT1 2SZ. Our VAT number is 834 8687 80.Back to top
You may use our site only for lawful purposes. You may not use our site:
You also agree:
We may from time to time provide interactive services on our site, including, without limitation:
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is prohibited. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.Back to top
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
Contributions must not:
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.Back to top
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the Services (Services) listed on our website https://registration.livegroup.co.uk (our site) to you. Please read these terms and conditions carefully before ordering any Services from our site. You should understand that by ordering any of our Services, you agree to be bound by these terms and conditions.
You should print a copy of these terms and conditions for future reference.
Please click on the button marked "I Accept" at the end of these terms and conditions if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Services from our site.Back to top
1.1 https://registration.livegroup.co.uk is a site operated by The Live Group (we). We are registered in England and Wales under company number 3847218. Our main trading address is Units 2-3, Princess Mews, Horace Road, Kingston Upon Thames, Surrey, KT1 2SZ. Our VAT number is 834 8687 80Back to top
Our site is only intended for use by people resident in the United Kingdom and Europe (‘Serviced Countries’). We do not accept orders from individuals outside those countries. Some restrictions are placed on the extent to which we accept orders from specific countries. These restrictions can be found by contacting us at [email protected].Back to top
By placing an order through our site, you warrant that:
4.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Service has been ordered (the Order Confirmation). The contract between us (Contract) will only be formed when we send you the Order Confirmation.
4.2 The Contract will relate only to those Services whose order we have confirmed in the Order Confirmation. We will not be obliged to supply any other Services which may have been part of your order until the order of such Services has been confirmed in a separate Order Confirmation.Back to top
5.1 Please note that in some cases, we accept orders as agents on behalf of third party sellers. The resulting legal contract is between you and that third party seller, and is subject to the terms and conditions of that third party seller, which they will advise you of directly. You should carefully review their terms and conditions applying to the transaction.
5.2 We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that Services you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.Back to top
6.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you ordered the Services. In this case, you will receive a full refund of the price paid for the Services in accordance with our refunds policy (set out in clause 10 below).
6.2 To cancel a Contract, you must inform us in writing.
6.3 Details of this statutory right, and an explanation of how to exercise it, are provided in the Order Confirmation. This provision does not affect your statutory rights.Back to top
Your order will be fulfilled on the date set out in the Order Confirmation or, if no date is specified, then within a reasonable time of the date of the Order Confirmation, unless there are exceptional circumstances.Back to top
8.1 The price of any Services will be as quoted on our site from time to time, except in cases of obvious error.
8.2 These prices include VAT.
8.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Order Confirmation.
8.4 Our site contains a large number of Services and it is always possible that, despite our best efforts, some of the Services listed on our site may be incorrectly priced. We will normally verify prices as part of our Order procedures so that, where a Service's correct price is less than our stated price, we will charge the lower amount when you order the Service. If a Service's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before providing the Service, or reject your order and notify you of such rejection.
8.5 We are under no obligation to provide the Service to you at the incorrect (lower) price, even after we have sent you a Order Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
8.6 Payment for all Services must be by credit or debit card unless otherwise agreed. We accept payment with Visa, MasterCard and Visa Delta. We will not charge your credit or debit card until we despatch your order.Back to top
9.1 When you cancel a service with us:
9.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.Back to top
10.1 We warrant to you that any of the Services purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which Services of the kind are commonly supplied.
10.2 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Services you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.
10.3 This does not include or limit in any way our liability:
10.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:
provided that this clause 10.4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 10.1 or clause 10.2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (g) inclusive of this clause 10.4.
10.5 Where you buy any Service from a third party seller through our site, the seller's individual liability will be set out in the seller's terms and conditions.Back to top
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
All notices given by you to us must be given to Live Group at [email protected]. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.Back to top
13.1 The contract between you and us is binding on you and us and on our respective successors and assigns.
13.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
13.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.Back to top
14.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
14.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
14.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.Back to top
15.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
15.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.Back to top
17.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
17.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.Back to top
18.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
18.2 You will be subject to the policies and terms and conditions in force at the time that you order Services from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Services).Back to top
Contracts for the purchase of Services through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.